Usage Policy

Effective:November 28, 2025

Scope

Our usage policy (the “Usage Policy”) applies to:

  • All the Mistral AI products accessible on our platform or applications, including Le Chat and Mistral AI Studio (the "Mistral AI products"), 
  • All users of our Mistral AI Products accessible on our platform, including individuals, organizations, and businesses, 
  • All content generated, shared, or accessed through our Mistral AI Products accessible on our platform, and
  • All interactions and activities conducted on or through the Mistral AI Products accessible on our platform.

This Usage Policy does not apply to Mistral AI Products deployed on a customer’s infrastructure, on the infrastructure of our partners, or to our open-source AI models and products.

Our principles

Our goal is to make technology more accessible and showcase how generative AI enables greater access to knowledge. To further responsible artificial intelligence development and deployment, the following principles guide how we build and offer our services:

  • Be neutral: we believe technology should be as neutral as possible.
  • Empower people: we believe in minimizing the risk of abuse while trusting that you should be empowered to define and use available and robust controls adapted to you and your priorities.
  • Build trust through transparency: we believe in building services that provide everyone the right to access generative AI and in being transparent about our artificial intelligence models, policies, and enforcement.

Prohibited content and activities

Illegal activities. When using the Mistral AI Products, you must comply with applicable laws. As such, you must not use the Mistral AI Products to engage in, encourage, promote, offer, or solicit illegal activity, and any such use may be reported to law enforcement. For instance, you must not use the Mistral AI Products to generate:

  • Content that promotes, facilitates, or provides instructions for drug trafficking or distribution, or information on obtaining or using illegal substances,
  • Content that infringes, misappropriates, or otherwise violates any third party’s rights, including intellectual property rights,
  • Content related to activities with high-risk of physical harm, such as weapons development, military and warfare, management, or operation of critical infrastructure in energy, transportation, and water, or
  • Content that enables or exploits individuals, including through human trafficking or sexual services.

Child Sexual Abuse Material (“CSAM”) Mistral AI has a zero tolerance policy regarding CSAM. Any generation or attempt to generate CSAM on our Mistral AI Products is strictly prohibited. We will report all actual or suspected CSAM to the relevant law enforcement authorities and will terminate your account.

Non-consensual intimate imagery. You shall not use the Mistral AI Products to generate intimate images of any person without the explicit consent of all individuals involved.

Hate and discrimination. You shall not use our Mistral AI Products to promote hate, discrimination, or harassment, including generating any content that promotes, incites, glorifies, or celebrates:

  • Hate or discrimination based on an individual’s race, gender, ethnicity, religion, nationality, sexual orientation, disability status, or caste,
  • Engaging in revisionism or denialism, particularly regarding historically documented events such as the Holocaust or other genocides,
  • Harassing language towards any target, or
  • The suffering or humiliation of others.

Violence and threats. Use of the Mistral AI Products to conduct or generate any activity or content that promotes, incites, threatens, or glorifies violence is not permitted. This includes, for instance, threats of physical harm or glorification of violent acts or terrorism.

Self-harm. You shall not use the Mistral AI Products to generate content that promotes, encourages, or provides instructions for self-harm or suicide. This includes, for instance:

  • Graphic depictions of self-harm,
  • Detailed descriptions of self-harm methods, or
  • Encouragement of others to engage in self-harm or suicidal behavior.

Fraud and scams. Using the Mistral AI Products to engage in any form of fraudulent activity or scams is prohibited. This includes, for instance:

  • Phishing attempts,
  • Financial scams,
  • Impersonation, or
  • Misrepresentation of facts and data.

Misinformation. You shall not use the Mistral AI Products to generate content that is deliberately misleading, false, or intended to deceive others. This includes, for instance:

  • Spreading false information about current events, health, science, or that undermines the integrity of a civic or political process,
  • Promoting conspiracy theories that can cause harm,
  • Misinformation that targets protected groups.

Privacy. Generating content that invades or violates the privacy of others is prohibited.

Professional advice. You shall not use our Mistral AI Products to provide professional advice without proper qualification. This includes, for instance:

  • Offering investment advice, financial planning, or any form of financial guidance;
  • Providing legal counsel, interpretations of the law, or recommendations on legal actions;
  • Offering medical diagnoses, treatment suggestions, or any form of health-related guidance.

Our enforcement

Violations of this Usage Policy may result in temporary suspension or permanent termination of your account in accordance with our Terms of Service, and, where appropriate, reporting to relevant authorities.

Report violations

If you encounter any content or activity that violates this Usage Policy, please report it immediately through our Help Center or at legal@mistral.ai. We take all reports seriously and will investigate promptly.

Updates

We reserve the right to update this Usage Policy from time to time on our website.We reserve the right to update the Terms of Use at any time. We therefore invite you to consult our Usage Policy frequently to stay informed of any changes.